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[vc_row][vc_column width=”1/3″][vc_custom_heading text=”Industry” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][cesis_icon icon=”fa-building2″][vc_empty_space][vc_custom_heading text=”K-12 Education” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_column][vc_column width=”1/3″][vc_custom_heading text=”Size” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][cesis_icon icon=”fa-friend”][vc_empty_space][vc_custom_heading text=”1,900 students” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_column][vc_column width=”1/3″][vc_custom_heading text=”Location” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_empty_space][cesis_icon icon=”fa-pin”][vc_empty_space][vc_custom_heading text=”Lizton, IN” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”North West Hendricks School Corporation & VoIP Phone Systems” font_container=”tag:h3|text_align:center” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_empty_space][vc_custom_heading text=”Challenge” font_container=”tag:h3|text_align:center|color:%234c9fc8″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text]North West Hendricks experienced poor voice quality on their legacy phone system. Furthermore, they were hindered by limited features.

The district found it difficult to make changes to existing phones and was confronted with increasing maintenance and annual support costs.[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_empty_space][vc_custom_heading text=”Solution” font_container=”tag:h3|text_align:center|color:%234c9fc8″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text]The team at Five Star helped manage all aspects of the project, including gathering an accurate inventory of legacy phones in place, working with 3rd party telco providers for the necessary lines and long-distance service, ensuring 911 location services, programming and installing the new phone system, placing all new phones, training office staff, and providing instructions and support to teachers.

The new system included:

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space][vc_single_image image=”11388″ img_size=”500×300″ alignment=”center” style=”vc_box_outline_circle”][vc_custom_heading text=”Results” font_container=”tag:h3|text_align:center|color:%234c9fc8″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text]

[/vc_column_text][vc_custom_heading text=”Summary” font_container=”tag:h3|text_align:center|color:%234c9fc8″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][vc_column_text]The district’s legacy phone system lacked desired features (ex: voicemail-to-email and the ability to extend features of an office phone to an iPhone or Android phone) and was becoming increasingly unreliable and difficult to support. Basic changes and support often required the school to pay and wait for communication from an outside provider. Through working with Five Star, North West Hendricks was able to transition to a VoIP phone system, which created opportunities to customize solutions, have on-demand support, and provide quick and seamless installations to avoid learning disruptions.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Hear from the admin at North West Hendricks” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal”][cesis_testimonials force_font=”custom” heading_font=”custom” h_google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” t_f_size=”20px” type=”isotope” testimonials=”%5B%7B%22author%22%3A%22Dave%20Hobaugh%22%2C%22a_info%22%3A%22Business%20Manager%22%2C%22t_content%22%3A%22%E2%80%9CWe%20have%20been%20delighted%20with%20the%20move%20to%20our%20new%20phone%20system.%20The%20phones%20look%20and%20work%20great!%20It%E2%80%99s%20also%20really%20nice%20to%20have%20some%20of%20the%20new%20features%20that%20we%20didn%E2%80%99t%20have%20in%20our%20previous%20system%2C%20such%20as%20receiving%20voice%20messages%20via%20email.%20The%20team%20at%20Five%20Star%20made%20the%20transition%20easy%20for%20us.%E2%80%9D%20%22%2C%22layout%22%3A%22full%22%2C%22t_color%22%3A%22%23ffffff%22%2C%22h_color%22%3A%22%23ffffff%22%2C%22hl_color%22%3A%22%23ffffff%22%2C%22bg_color%22%3A%22%234c9fc8%22%7D%5D” nav_align=”cesis_owl_nav_center”][/vc_column][/vc_row]