Extra Layer of Support

Five Star offers Onsite Technician Support to provide assistance with repairs, troubleshooting, and all tier 1 support. Our Onsite Technicians make sure your technology runs smoothly so your teachers can spend more time doing what they do best.

Full-time assistance with managing devices, basic repairs, and more

Access to Five Star Ticket and team of engineers

Five Star covers salary, insurance, benefits, and training

Email the Five Star Team to learn more.

Solutions designed to keep your school district focused on learning

Onsite SupportHands-on, full-time technician
Boots on the groundOnsite techs respond to issues submitted by staff and/or students. They report full-time to a single school district, they can adapt quickly to changing priorities or schedules.
Five-Star TicketWeb-based ticketing system
Monitor progressOnsite technicians use Five-Star Ticket, allowing staff to have an organized way to report problems and monitor the progress towards a resolution.
ReinforcementsAccess to Engineers
Minimize disruptionsOnsite technicians work hand-in-hand with the Engineering Services team when issues arise that require a higher level of support.

What our clients are saying about our onsite support