Extra Layer of Support
Five Star offers Onsite Technician Support to provide assistance with repairs, troubleshooting, and all tier 1 support. Our Onsite Technicians make sure your technology runs smoothly so your teachers can spend more time doing what they do best.
Full-time assistance with managing devices, basic repairs, and more
Access to Five Star Ticket and team of engineers
Five Star covers salary, insurance, benefits, and training
Email the Five Star Team to learn more.
Solutions designed to keep your school district focused on learning
Onsite SupportHands-on, full-time technician
Boots on the groundOnsite techs respond to issues submitted by staff and/or students. They report full-time to a single school district, they can adapt quickly to changing priorities or schedules.
Five-Star TicketWeb-based ticketing system
Monitor progressOnsite technicians use Five-Star Ticket, allowing staff to have an organized way to report problems and monitor the progress towards a resolution.
ReinforcementsAccess to Engineers
Minimize disruptionsOnsite technicians work hand-in-hand with the Engineering Services team when issues arise that require a higher level of support.
What our clients are saying about our onsite support
Five Star Technology has been instrumental in helping us develop our technology plan. As a new school, we were very much in need of guidance and technological expertise. Five Star worked with us to develop an affordable plan for both ongoing service and our hardware and software needs. Five Star is truly a great business partner and their K-12 experts are very responsive.
I can't say enough about what a great resource Five Star has been for the North Harrison School Community. They have provided impeccable service while partnering with our corporation on several initiatives at an extremely affordable cost. Five Star is so much more than a company that specializes in technology integration. They specialize in what's best for kids. They just get it!
