This Privacy Policy governs the manner in which Five Star Technology Solutions LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the fivestartech.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Five Star Technology Solutions LLC.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Information Collected
Five Star Technology Solutions LLC may collect and use Users personal information for the following purposes:
- To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site. We may use feedback you provide to improve our products and services.
- To process payments. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Text Messaging and Calling
If you provide us with your mobile phone number, Five Star Technology Solutions LLC (“Five Star,” “we,” “us”) may contact you by phone call or text message (SMS/MMS) for purposes related to our services, including account and service communications, appointment or consultation scheduling, and, where you have agreed to receive them, marketing or promotional communications.
Consent. By providing your phone number to a Five Star team member — whether verbally, in writing, via email, or through another existing communication channel — you consent to receive calls and text messages from Five Star at that number. Consent to receive text messages is not a condition of purchasing any goods or services from Five Star.
No sharing of mobile information. Text messaging originator opt-in data and consent (i.e., your mobile phone number and your agreement to receive texts from us) will not be shared with or sold to any third parties for their own marketing purposes. This information is used solely by Five Star and, where necessary, by our SMS/telephony service provider (currently Twilio) to deliver messages on our behalf.
Message frequency and cost. Message frequency will vary depending on your interactions with our team. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-out. You may opt out of receiving text messages from Five Star at any time by replying STOP to any message you receive from us, or by contacting us directly using the information below. You may reply HELP at any time for assistance. After you opt out, we will send you a final confirmation message and will not send further texts unless you opt back in.
Carrier disclaimer. Carriers are not liable for delayed or undelivered messages.
Applicable law. Our text and call communications comply with the Telephone Consumer Protection Act (TCPA) and applicable CTIA guidelines.
For the full terms governing our texting program, see our SMS Terms & Conditions at fivestartech.com/sms-terms/.
Third-Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Changes to This Privacy Policy
Five Star Technology Solutions LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please get in touch with us at:
Five Star Technology Solutions LLC
3310 E 10th St. Suite 4, #358
Jeffersonville, IN 47130
(812) 246-5257
info@fivestartech.com
This document was last updated on August 13, 2026.