“No one can whistle a symphony alone. It takes a whole orchestra to play it.”
-H.E. Luccock

Computer engineer working on broken console in his office.jpeg

Effectively communicating with co-workers can sometimes be a challenge. Despite our best efforts, sometimes we say one thing, but others hear something different based on our tone, facial expression, or body language. When you are a technician, face-to-face communication may not always be possible, so it is even more important that you say what you mean, clearly and concisely so there are not any misunderstandings. Reminding ourselves of these things will help keep everyone on the same page and facilitate successful communication among team members.

What can techs do to help each other?

Most importantly, we all need to assume the best in people and try to approach each situation, especially difficult ones, with optimism. Remember, even the best plans sometimes fail. We all must take responsibility for our words and actions because mistakes happen. The best thing you can do is to turn your mistakes into opportunities to learn, grow, and improve.

*Wagner, Rodd, and Gale Muller. “Why Partners Need Complementary Strengths.” Gallup.com. N.p., 13 Aug. 2009. Web. 20 Mar. 2017.