Engineering Services
K12 Technology Experts
We believe technology can help transform education to meet the needs of today’s learners. Our team of more than 20 experienced engineers will help support your infrastructure and augment your staff.
Our Engineering Services cover areas such as network & wireless infrastructure, physical & cloud storage, Microsoft Active Directory, Google Workspace for Education, device management, content filtering, and remote monitoring.
Your K-12 Phone System Solution
Five Star Technology Solutions is one of the nation’s largest resllers of VoIP (Voice over Internet Protocol) Phone Systems in K12 school districts. We work with our partners to create customized solutions to fit your needs and budget, from handsets in every classroom to district-wide Google Voice options. Learn more here!
Engineering Services Overview
Technical Assessment
Evaluate your school or district’s entire technology system, from network and server configurations to information security.
Proactive Monitoring & Alert Notification
Monitoring with alert notification will be provided for telecommunication circuits, servers, and network infrastructure at the school’s request. Service assumes school-owned equipment is capable of being monitored and service shall only be provided on such devices and equipment.
Infrastructure Management
Partner with us to facilitate or assist with installation of patches, fixes, and updates to your infrastructure systems and database.
Five Star Online Ticket Portal
Submit tickets 24/7 into the Five Star online ticket portal. We provide detailed technical notes from our team to show what work was completed to resolve an issue within your environment.
Technical Support
Our engineering experts are available to assist with remote technical support via phone Monday through Friday from 8 am until 5 pm. Your organization will also have access to our team through a Technical Support channel on Slack.
Emergency Technical Support is always available to your district.
Onsite Technical Support
Whether your organization is seeking assistance with repairs, troubleshooting, or other Tier 1 support, our Onsite Technicians offer you peace of mind and help keep your organization focused on learning.
- Onsite technicians report full-time to a single school district
- We cover the salary, insurance, benefits, and training
- Reliable communication through the Five Star Ticket system
- Our technicians have access to our entire team of experts for a high level of support
Want to learn more about our Engineering Services?
812-246-5257 | sales@fivestartech.com
Every school district is different and has unique technology needs; there is no “one-size-fits-all” solution. We’d love to chat about who we are and how we can help! Schedule an appointment with one of our Client Success Specialists to discuss your needs more in-depth and begin your technology journey today!
What our clients are saying about our Engineering Services
